Membership Agreement

About Membership
To become a member of our store, simply go to our Member Transactions page and fill in the relevant sections. It is very important to fill in your member information correctly and completely in terms of the possibility of communication and transportation problems.
Becoming a member is a very simple and fast process. Becoming a member does not mean that you are under any obligation. However, please read the Sales contract carefully before shopping. You have the right to terminate your membership at any time.

Membership Cancellation
The member has the right to terminate his membership at any time. After you terminate your membership, all your relationship with our site will be severed.
To terminate your membership, you must submit your request from our contact information page after logging in as a member.

Membership cannot be cancelled in the following cases
1 – If 60 days have not elapsed since the member’s last order.
2 – If a membership cancellation request was made with a different e-mail address
3 – If the member cannot be reached from his/her registered information
Membership is cancelled by us in the following cases
1 – If the member sends unethical messages or writes comments
2 – Attempted fraud
3 – If there is an attempt to damage the system or the name of PETRAY Construction Chemical Industry and Foreign Trade Limited Company.

Member Safety
All kinds of measures have been taken in our store for the safety of the member. In addition to these measures, you are responsible for the security of your member information. Do not share your information you use to log in to our store with anyone, do not log in to the system from computers that you are not sure are secure.
Different Address
For each member, there is an address section where you can enter a different address other than your own registered address when finalising the order.
You can use the address section when sending gifts to your friends, as well as when you are at different addresses.
For example During the periods when you will be in different branches of the company you work for or when you stay at the cottage. Or if you want your invoice to reach your order to a friend

Product Reviews
Each member can write comments on products. As you share your knowledge and experience with other users, shopping will be more enjoyable and conscious. Since customer comments will be impartial and based on experience, a more conscious shopping environment will arise.
Things to consider when writing a product review: Take care to write comments within the framework of general ethical rules, respectful to other users and the manufacturer of the product. Comments are reviewed and comments that are not deemed appropriate are deleted from the system.