Delivery Conditions

Your orders are delivered to cargo within 1- 10 working days after payment confirmation. Delivery is not made on weekends, holidays and holidays.

Delivery times of special production products vary according to the manufacturing time. Please confirm the delivery information of such products from our customer representatives.

In case of a mishap caused by us, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and correct.

All of the products you have selected will be delivered to you with the guarantee of transport and transport by the cargo companies we have contracted with.

The products you have purchased will be notified to you by a confirmation mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be notified of the date when the product will first enter the stocks.

www.usepetra.com is an online shopping website. It allows multiple users to shop at the same time. In rare cases, consumers may buy the same product and the product may be out of stock. In this case, if the product cannot be delivered to the consumer within a maximum of 30 days, the payment will be refunded to the consumer.